Monday, June 27, 2011

Public administration answers 3


Taylor’s scientific management ignored social and psychological factors 
20 marks 2007
Scientific management qwas proposed by taylor in early 20th century. Its objective was to increase
productivity of industries in US. He found that the reasons for low productivity were mainly
unscientificways of work. Hence he proposed a science of work based on time , work and motion study.
He proposed the following steps to build a science of work
a)      Develop science of work
b)      Scientifically select and train worker
c)       Bring together science of work and scientifically trained worker
d)      Divide work and responsibility between worker and management
He also proposed a carrot and stick concept of motivation. He considered money as the only motivating factor. This led to treatment of worker as a cog in wheel. Taylor failed to take into consideration the human elements in the organisation. Hence his theory was criticised as a mechanistic theory and a physiological organisational theory. In such an organisation , a worker loses his creativity and becomes apathetic to the job. All these led to increased stress on worker which inturn affected his family life. Later , behavouralists brought in human dimensions into the organisation to address the problem

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